Advisory Services

Architect secure cross-platform integrations ensuring protected data flow between voice, CRM and third-party systems

Implement multi-layer security frameworks for compliant data access across customer touchpoints and devices

Evaluate Salesforce Org health and security analysis

Analyze Service Cloud Voice performance metrics, identifying optimization opportunities and system bottlenecks

Audit security configurations, routing strategies, and automations to ensure best practice compliance

Assess contact center readiness and Service Cloud Voice growth roadmap

Evaluate Salesforce maturity focusing on AI and automation adoption

Design frameworks for security, data, and user governance

Design enterprise-wide data architecture integrating Salesforce and voice interactions for unified customer insights

Select optimal data systems for seamless cloud integration

Expert guidance on single vs multi-org strategies

Strategic advice on costs, operations, and governance models